Privacy Policy

This Privacy Policy explains how fountain-casino.nz may handle information connected with use of the website. The website provides casino information for users, including New Zealand users, but it does not operate casino accounts, accept deposits, process withdrawals, hold gambling balances, or perform operator KYC checks.

Because the website is informational, the data described here is limited to plausible website data. A third-party casino operator may collect account, payment, identity, gambling, or verification information under its own privacy terms. Users should review the relevant operator privacy notice before creating a casino account or sending documents to that operator.

Data the website may collect

Fountain-casino.nz may collect basic technical and usage information when a user visits the website. This can include IP address, browser type, device type, operating system, language settings, approximate location inferred from technical data, pages viewed, time of visit, referring page, error logs, and diagnostic information.

If a user contacts the website by email, the website may receive the user's email address, name if provided, message content, and any context included in the message. Users should avoid sending casino passwords, full payment numbers, identity documents, or sensitive gambling account records to this website unless an appropriate and clearly explained process exists.

The website may also process security and abuse-prevention records. This can include records of suspicious traffic, repeated requests, spam attempts, scraping patterns, or technical events that threaten website availability.

Sensitive information sent by mistake

Users should not send identity documents, bank statements, full card numbers, gambling account screenshots, or source-of-funds evidence to fountain-casino.nz for a casino verification issue. Those materials usually belong with the relevant operator through its official account process. If sensitive information is sent to this website by mistake, the website may need to remove, restrict, or handle the message carefully rather than using it for general support.

Data the website does not directly process

Fountain-casino.nz does not directly process casino deposits, withdrawals, game results, betting records, player balances, operator KYC documents, source-of-funds files, or payment-card authorisation. Those activities belong to the relevant third-party casino operator, payment provider, or identity-check provider.

If a user clicks away from this website and opens a third-party service, that service may collect its own data. The user's activity on that third-party service is governed by that service's terms and privacy policy, not by this Privacy Policy.

Cookies and technical tools

The website may use cookies or similar technologies for basic website operation, analytics, performance measurement, preference storage, security, and abuse prevention. Cookies are small files or browser records that help a site remember or measure certain activity.

Some cookies may be necessary for the website to function. Others may help understand which pages are useful, which errors occur, or which devices need layout improvements. If affiliate referral tracking is used, a cookie or click record may help identify that a user moved from this website to a third-party operator.

Users can manage cookies through browser settings. Blocking cookies may reduce tracking, but it can also affect website features, preference storage, or referral attribution.

Referral and outbound-click information

Some informational gambling websites use referral buttons or outbound click records to understand whether users moved from a review page to an operator-controlled service. If fountain-casino.nz uses that type of measurement, the record may include the page visited, the time of the click, the destination category, device data, and a referral identifier. It should not require the website to know the user's casino password, payment card, identity document, or gambling balance.

Referral information is used to measure website performance, detect broken routes, reduce abuse, and understand which content helps users make decisions. The operator may collect separate information after the user leaves this website, and that later collection belongs to the operator's own privacy process.

Why data may be used

Website data may be used for practical reasons:

  • To load pages and keep the website available.
  • To understand which content users read.
  • To detect errors, broken pages, or performance issues.
  • To answer user messages.
  • To prevent spam, scraping abuse, malware, or harmful traffic.
  • To improve page structure and user experience.
  • To measure outbound clicks or affiliate referrals where relevant.
  • To keep records needed for website management and dispute handling.

The website should not use contact messages as permission to access or manage a user's casino account. A user with a casino-account issue should contact the relevant operator.

Service providers and disclosure

Fountain-casino.nz may rely on service providers for hosting, security, analytics, email, backups, content delivery, or technical maintenance. These providers may process limited data as needed to provide their services.

Information may also be disclosed if necessary to protect the website, investigate abuse, respond to lawful requests, enforce website terms, or protect the rights and safety of users or others. The website does not sell casino account documents because it does not collect operator KYC documents as part of its normal informational role.

International processing

Website services may involve providers, servers, or technical systems located in more than one country. Because exact infrastructure can change, this policy does not claim a fixed processing location. Users who choose to interact with third-party gambling operators should also review where those operators process data.

International processing can affect which privacy rules apply and how requests are handled. Fountain-casino.nz aims to use reasonable data-handling practices for its role, while recognising that the website is not the operator of a casino account.

Retention

The website may retain data only as long as reasonably needed for the purpose for which it was collected, such as running the site, handling a message, maintaining security, analysing performance, or keeping necessary records. Exact retention periods can vary depending on the data type, technical systems, legal needs, and abuse-prevention requirements.

Contact messages may be kept long enough to respond and manage follow-up. Security logs may be kept long enough to investigate abuse and protect the website. Aggregated analytics may be kept in a form that does not directly identify a user where practical.

Security

Fountain-casino.nz uses general security and access-control practices appropriate for an informational website. No website can promise perfect protection. Users can reduce risk by avoiding unnecessary sensitive information in emails, using updated browsers, and keeping gambling-account credentials separate from general website messages.

If a user believes they sent sensitive information to the wrong place, the user should contact the relevant casino operator if the information concerns a casino account, payment, or identity-review process.

User choices and requests

Users may choose not to send contact messages. Users may manage cookies through browser settings. Users may ask questions about website privacy by contacting [email protected].

Depending on applicable law and the nature of the request, users may be able to ask for access, correction, deletion, objection, or restriction relating to personal information held by the website. The website may need enough information to understand and respond to the request. Some data may need to be retained for security, abuse prevention, legal, or record-keeping reasons.

Children and minors

The website is not intended for children or for people below the legal gambling age applicable in their location. Minors should not use gambling-related information to access gambling services. Adults who share devices with minors should use device controls, content restrictions, and careful password practices.

Relationship with Terms and AML Policy

This Privacy Policy works together with the Terms & Conditions and AML Policy. The Terms describe permitted website use and third-party boundaries. The AML Policy explains the website's position on fraud prevention and operator-controlled verification. All three pages use the same role boundary: fountain-casino.nz provides information and does not run casino accounts.

Changes and contact

This Privacy Policy may be updated when the website, data practices, service providers, or legal context changes. The version published on the website is the active version.

Privacy questions about the website can be sent to [email protected]. Users should not send casino passwords, full payment numbers, or identity documents in a general privacy message. For casino account data, payment records, gambling history, or KYC files, users should contact the relevant operator directly.

?